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Aghreni’s expertises helps design, build and manage entire systems environment for better performance and reduced IT investment. We have immense expertise in managing highly critical systems environment on a 24x7 basis remotely. We have a managed model that has capability to manage systems and devices across the globe for various customers.
Systems Operations are services based for remote services, monitoring and managing the availability, health and performance of servers, operating systems, databases, web servers, web applications and storage environment 24x7. The processes are implemented to ensure that systems are free of any defects, adapt to trouble ticket generation process, notification process and resolution of these incidents.
Service Deliverables
The service consists of monitoring, troubleshooting, incident resolution and System administration services for your entire IT infrastructure.
The services include:
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- Servers and Operating Systems Monitoring and Management
- Storage Device Monitoring and Management (DAS/NAS/SAN)
- Database Administration and Database Server Management
- Web Servers and Web Applications Monitoring and Management
- Vendor Management and Coordination
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Service Delivery
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- A customized and low cost service management tools for clients
- Web based real-time portals helps service delivery
- Best-in-class open source tools for systems monitoring and management
- Secure connectivity with redundancy
- Expert Technical team with in depth domain expertise
- Process based approach with ensure ITIL and ISO process requirements are achieved
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Client Benefits include
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- High IT infrastructure availability and application availability
- Optimized system performance
- Improved end-user productivity
- Reduced management costs
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